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Our Commitment to Sustainability — How We're Reducing Food Waste in Auckland

SM

Sarah Mitchell

Head of Marketing

February 22, 20264 min read
Our Commitment to Sustainability — How We're Reducing Food Waste in Auckland

New Zealand generates around 157,000 tonnes of food waste every year. That's a number we think about a lot.

Packaging That Doesn't Outlive the Food

All of our chilled and perishable packaging is made from either recycled cardboard or compostable PLA. Our insulated liners are wool-based — a renewable, biodegradable New Zealand product.

Partnering With Farms That Give a Damn

Every vendor on Ms Online Shop goes through our sustainability audit before going live.

Sustainability isn't a marketing tactic for us — it's a filter.

Sarah Mitchell

The Numbers So Far

  • 3.2 tonnes of food rescued from waste
  • 100% of delivery vehicles in Auckland are EV or hybrid
  • 62% of vendors use certified sustainable growing practices
  • Partnership with Kiwi Harvest to donate unsold daily stock

What's Coming in 2026

Later this year we're launching a packaging return scheme and a carbon footprint tracker.

SM

Sarah Mitchell

Head of Marketing

Sarah leads marketing at Ms Online Shop with over 10 years of experience in e-commerce and consumer brands across New Zealand and Australia.

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